is here! Shop now, pay later in 4 easy installments
FAQ
Ordering
Do you sell body-safe materials?
We only carry toys made from non-porous, phthalate-free, medical grade materials for your health and safety.
What is the best way to store sex toys?
Sex toys should be stored in a cool, dry place away from direct sunlight. It's also a good idea to store them separately to prevent any potential damage from contact with other material.
Are sex toys safe to use?
When used according to the manufacturer's instructions, sex toys are generally safe. It's important to clean them regularly and follow any safety guidelines provided. Always seek medical advice and use at your own discretion.
What lubes do you recommend using with toys?
We recommend TIKL water-based lubricant.
Water-based lubes are generally compatible with all toy materials.
Silicone lube can ONLY be used with non-silicone toys. Avoid oil-based lubes.
How do I clean sex toys properly?
We recommend our TIKL Clean Spray for after each use.
Use mild soap and warm water, or specific toy cleaner, avoid harsh chemicals, allow toys to air dry fully, and store them separately from other items. Check each toy's manual for specific tips.
Are your products vegan?
We carry many vegan-friendly options. Check listings for materials. Please contact us if you have any additional questions.
Are batteries included?
Most of our products, if they have batteries, are rechargeable and come with a charger. Please check individual listings for details. We recommend using high-quality batteries for best performance.
Privacy
What is your privacy and confidentiality policy?
We never share customer information or purchases with any third parties, and all billing is discreet. Your privacy is very important to us. Read our Privacy Policy here.
Shipping, Returns & Exchanges
We use a selection of major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout where applicable.
What is your return policy?
We do not accept returns for change of mind. You can view our returns policy in full here
How are my orders shipped discreetly?
Items are shipped in plain, unmarked boxes or packaging to protect your privacy.
What is the shipping policy?
You can view our Shipping Policy here.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. You can view our Shipping Policy here.
How can I track my order?
Once your order ships, you'll receive a tracking number via email so you can follow its progress. Let us know if you need any help.
How long will shipping take?
Delivery timeframes vary based on your location. Allow 3-7 business days for standard shipping within Australia.
Allow up to 14 days for International Shipping.
Get in touch
Have questions about your order, or a general enquiry?
